1. Are your fragrances original?
Yes. All fragrances sold at SÉNRE Scents are authentic and carefully sourced to ensure quality and performance.
2. How long do your perfumes last?
Longevity depends on the fragrance and your skin chemistry. Most of our perfumes are long-lasting and designed to stay noticeable for several hours.
3. Do you offer delivery nationwide?
Yes. We deliver across Nigeria. Abuja deliveries arrive within 24 hours, while other states take 2 to 3 business days.
4. How do I track my order?
Once your order is shipped, tracking details may be provided. You can also contact us via WhatsApp or email for delivery updates.
5. What payment methods do you accept?
We accept secure online payments processed through Paystack. We do not store your card details.
6. Can I return a perfume if I don’t like the scent?
Due to hygiene reasons, we do not accept returns for opened or used fragrances. Please review product descriptions carefully before purchasing.
7. Do you offer same-day delivery?
We offer 24-hour delivery within Abuja after payment confirmation. Same-day delivery may be available depending on order time.
8. Do you sell unisex fragrances?
Yes. SÉNRE Scents specializes in premium unisex fragrances suitable for both men and women.
10. How can I contact customer support?
You can reach us via:
Email: contact@senrescents.com
WhatsApp: +2348134901838
Our team responds within 24 hours during business days.